When receiving a package, please remember within the first two hours of the package arriving, to report any DOAs (dead on arrival) to us through email. Make sure to include pictures of the dead inverts in order to receive replacements.
Packages ship out on Tuesdays or Wednesdays, no matter what day the order was placed.
We are dedicated to the fair treatment of reptiles and isopods. All of the isopods and reptiles we sell come from ethical sources and are never wild caught. We make sure to keep all of our isopods and reptiles in bioactive enclosures and prioritize the care of them. We reuse our packaging when we can and encourage our buyers to do the same.